Managed IT
A senior-led technology team for the systems, users and devices your business depends on every day.
Support, monitoring, infrastructure and practical ownership stay connected through one accountable team.
Explore Managed IT
TECHNOLOGY LAST STOP SENIOR-LED OPERATIONS
Managed IT, security, identity, cloud and automation brought together around the way your team actually works.
Three ways to work with TLS
Start with the outcome you need. We make the responsibilities, coverage and next decision clear.
A senior-led technology team for the systems, users and devices your business depends on every day.
Support, monitoring, infrastructure and practical ownership stay connected through one accountable team.
Explore Managed ITAdd experienced capacity around your internal IT team without giving up control of the environment.
Clear responsibilities cover monitoring, patch coordination, specialist work and escalations.
View co-managed pricingA secure place for requests, knowledge, devices, licensing and the service context your team needs.
Your subscription and approved permissions determine the capabilities enabled for your company.
Explore Company WorkspaceProductivity platforms
We plan, administer and support the platform your company uses. Vendor subscriptions and migration projects are quoted separately.
Tenant administration, identities, Exchange, Teams, device policies, security controls and agreed user support.
Request Microsoft 365 helpWorkspace administration, Gmail, Drive, identity and access, endpoint policies, security controls and agreed user support.
Request Google Workspace helpThe TLS operating model
Keep technology moving with responsive support, device intelligence and infrastructure ownership.
Make identity, security, recovery and resilience part of the operating model from day one.
Move toward better cloud, automation and AI decisions with a plan your team can actually run.
Clear scope. Clear investment.
See the current coverage model, then request a proposal shaped around your team, devices and responsibilities.
Choose the coverage that fits
Choose per-user or per-device managed service coverage in your quote. Devices already included in a per-user plan are not charged again.
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Co-managed service supplements your internal IT team. Your quote specifies who owns first-line support, security decisions, changes and escalations. Hardware, software subscriptions, carrier plans, cloud consumption and backup storage are separate unless listed.
Monday-Friday, 8:00 AM-5:00 PM, America/Chicago (Austin local time, including daylight saving time)
Hourly rates apply only to approved work outside the included scope. Included support and covered critical incidents are not billed again. Regular work has a 30-minute minimum; after-hours work has a 60-minute minimum; additional time is billed in 15-minute increments. Minimums apply once per work session. Work crossing 8 AM or 5 PM is split at the boundary. A request timestamp does not start a charge. Availability and response commitments follow the signed agreement.
Community savings apply to base recurring coverage. Hourly labor and custom add-ons use their quoted rates. No hourly fee is charged merely because a ticket arrives after hours.
Connected by design
Your signed scope, subscription and assigned permissions determine which capabilities are enabled.
Follow requests, conversations and agreed service delivery in one connected timeline.
Import inventory and manage assigned devices after approved enrollment and verification.
Connect approved providers and business tools with consent and ownership recorded.
Keep protected knowledge, recovery context and operational decisions close to the work.
Expanded native RMM deployment and additional provider connections are released after security checks and a controlled pilot. Availability depends on platform, subscription, provider permissions and verified release status.
Location & coverage
Tell us where your people and systems operate. We will confirm delivery locations, support hours and any on-site work in your proposal.
The next decision is yours
We will map the current state, the risk and the practical next step without forcing your team into a generic package.