$169 / supported user / month
12-month commitment. Month-to-month planning rate $189 per supported user.
Core named-user support; additional devices and projects are separately scoped.Technology Last Stop
Managed IT, Co-Managed IT and Workspace.
Company Workspace is customer-administered software. Managed IT Support is a staffed TLS service. They are priced and governed separately so a basic service client never receives company-administration access by accident.
Build your service package
Choose exactly what your team needs
Pick your product, services, number of users and monthly or prepaid term. See an itemized quote before requesting setup.
Managed IT starts at one user. Company Workspace starts at ten.
CURRENT TLS MANAGED SERVICES · QUOTE FIRST
Managed IT, Advanced Managed IT & Co-Managed IT
The listed managed-service rates are current planning amounts in USD, before applicable tax. The written scope identifies named users, included endpoints, ownership, support hours and separately quoted work.
OCTOBER 2026 · MANAGED SERVICES PLANNING RATES
Managed IT and Co-Managed IT. Clear scope, reviewed pricing.
Senior-led support with written responsibilities for users, endpoints, infrastructure and security. Prices in USD before tax and separately scoped tooling, projects or licenses.
$229 / supported user / month
12-month commitment. Month-to-month planning rate $259 per supported user.
Expanded managed coverage subject to documented service responsibilities.$95 / supported user / month
Starting planning rate for teams retaining an internal IT function; term and responsibilities are confirmed in the proposal. Scope specifies ticket ownership, escalation and operational boundaries.
Separately managed endpoints and specialist labor require a reviewed quote.Quote-first planning. The Managed IT amounts match the October 2026 Store pricing review; Co-Managed IT remains a planning estimate. Included endpoints, service hours, response commitments, specialist labor, additional devices, hardware, subscriptions, taxes and any nonprofit or education eligibility are confirmed only in a written, owner-reviewed quote. No additional community discount is automatic. Existing agreements keep their signed terms; no subscriptions or invoices are changed by this page.
Request a reviewed services quote ↗A quote request does not place an order, start billing or activate a subscription.
Additional device management and labor
Monthly managed-device coverage is separate from purchasing equipment. Extra laptops, desktops, Macs, phones, tablets, servers, NAS, firewalls, Wi-Fi access points, switches, backup, ISP coordination, onsite setup and after-hours work are individually itemized in a reviewed quote. A device already covered under an accepted user scope is not charged twice. No unapproved fixed per-device rate is advertised.
Computers & mobile devicesExtra Windows, Mac, iPad, smartphones and IP phones: separately scoped per device.
Infrastructure & storageServers, NAS, backup, firewalls, switching, Wi-Fi, ISP coordination: separately scoped.
Licenses & subscriptionsManufacturer, Microsoft 365, Google Workspace, backup and cloud usage: billed only when included in a written quote.
Installation, project & specialist laborDefined units × approved hours and labor rate; travel, tax and other charges disclosed.
STORE REFERENCE · EQUIPMENT PROCUREMENT
Browse all equipment ↗Equipment planning price ranges
These are public indicative package ranges currently shown in TLS Store, not binding hardware quotes. Exact SKU, configuration, stock, shipping, installation, warranty, tax and final price are confirmed by TLS before ordering.
- Business Windows laptops$1,549.99–$2,899.99View in Store ↗
- Apple business laptops$1,719.99–$3,299.99View in Store ↗
- Business desktops$1,389.99–$3,499.99View in Store ↗
- Dual-monitor workspaces$1,089.99–$2,299.99View in Store ↗
- Servers, storage & backup$8,909.99–$25,999.99View in Store ↗
- Business iPads & tablets$899.99–$2,499.99View in Store ↗
- Business smartphones$899.99–$1,999.99View in Store ↗
- Microsoft Teams & IP phones$479.99–$1,299.99View in Store ↗
- Teams room & conferencing$3,999.99–$14,999.99View in Store ↗
- Firewall, switching & Wi-Fi$2,500.00–$18,000.00View in Store ↗
- UPS, racks & protected power$1,800.00–$12,000.00View in Store ↗
- Structured cabling & fiber$2,500.00–$30,000.00View in Store ↗
No automatic enrollment or charge. Co-Managed IT $95 is a planning amount with final responsibilities and term established in a written proposal. Nonprofit/education eligibility is reviewed; discounts are not applied automatically. Ordinary ACH processing/administration is included in accepted service pricing, not a separate customer surcharge. Signed customer agreements retain their rates.
Company Workspace plans
USD per licensed user. Ten users minimum. Managed Support clients use a separate service and do not receive workspace administration.
Company Workspace
Standard
$24 / user / month
Essential service workspace for small teams
Setup, installation & laborLoading…
Loading current setup pricing…
Review scope and build your quote →- Ticketing, LastStop Support live conversation and company knowledge
- Encrypted company password vault
- Authenticator MFA for company accounts
- Company users and billing
- One registered device per licensed user
- 25 GB secure file capacity per organization
- Managed platform hosting, database operations and backups
- Basic integrations
- Custom-domain setup
Recommended for growing teams
Professional
$49 / user / month
Service operations and security for growing companies
Setup, installation & laborLoading…
Loading current setup pricing…
Review scope and build your quote →- Standard capabilities
- Three registered devices per licensed user
- 100 GB secure file capacity per organization
- Managed platform hosting, database operations and backups
- Security incident connectors and diagnostics
- Expanded integrations
- Governed company logo and co-branding
- One clean Dev workspace: five test users, no production data
Company Workspace
Enterprise
$79 / user / month
Full workspace feature eligibility and advanced integrations
Setup, installation & laborLoading…
Loading current setup pricing…
Review scope and build your quote →- Professional capabilities
- No plan cap on devices assigned to licensed users
- 500 GB secure file capacity per organization
- Managed platform hosting, database operations and backups
- All catalog integration eligibility
- Advanced automation and governance eligibility
- Governed company logo and co-branding
- One clean Dev workspace: ten test users, no production data
| Plan | Monthly | 1 year · 8% off | 2 years · 12% off | 3 years · 15% off |
|---|---|---|---|---|
| Standard | $24.00 | $264.96$22.08/month equivalent | $506.88$21.12/month equivalent | $734.40$20.40/month equivalent |
| Professional | $49.00 | $540.96$45.08/month equivalent | $1034.88$43.12/month equivalent | $1499.40$41.65/month equivalent |
| Enterprise | $79.00 | $872.16$72.68/month equivalent | $1668.48$69.52/month equivalent | $2417.40$67.15/month equivalent |
Verified nonprofit/education eligibility and any discount are reviewed individually in the written agreement; no discount is automatically applied to new or existing subscriptions.
Professional and Enterprise include a limited clean Dev workspace after provisioning. A QA replica of approved production settings is a paid add-on: $79/month; a separate Dev + QA bundle is $99/month. Standard has no included Dev. Extra capacity requires a quote.
Included capacity covers the secure file allowance shown in each plan. Additional capacity requires a reviewed written order and never creates a surprise automatic overage. Provider subscriptions, RMM agent distribution, SMS, AI usage and taxes are separate. A plan makes a feature eligible; connected credentials, required licenses and successful acceptance checks are still needed to activate it. Existing signed agreements retain their prices.
Read subscription, renewal and environment policies · Check setup and connector readiness
New company launch requires TLS onboarding approval, verified domains, successful sign-in and confirmed payment. No payment is taken on this page.
Discuss the right product and planChoose how your team works
What each product includes
Two products with different responsibilities. Explore the details by topic.
Company Workspace
Software for your company’s helpdesk, knowledge, devices and shared tools.
View Workspace plansManaged IT
Support and operations delivered by TLS within your agreed service scope.
View Managed IT plansPeople & everyday workWho runs the service, access, tickets and knowledge
| Included capability | Company Workspace | Managed IT |
|---|---|---|
| Who operates the tools | Customer team administers its licensed workspace | TLS operates the agreed managed service |
| User access | Named users, company roles and delegates | Approved client contacts and service access |
| Ticketing | Separate company helpdesk and internal notes | TLS service requests, technician responses and history |
| Knowledge | Company articles and runbooks; scoped administration | Published TLS guidance and service-specific documentation |
Security & identityPasswords, MFA and company sign-in
| Included capability | Company Workspace | Managed IT |
|---|---|---|
| Password management | Encrypted shared company vault; role-gated reveal and Trash | TLS credential handling within the agreed service; no shared workspace-vault administration included |
| MFA | Mandatory client authenticator / recovery flow | Mandatory client authenticator / recovery flow |
| Company SSO and provisioning | Microsoft, Google, Okta, OneLogin; SAML and scoped SCIM after setup | Same configured identity options for approved support clients |
Devices & integrationsDevice allowances, operations and vendor licenses
| Included capability | Company Workspace | Managed IT |
|---|---|---|
| Device allowance | Standard 1/user; Professional 3/user; Enterprise no plan cap | Standard 1/user; Professional 3/user; Enterprise no plan cap |
| RMM and patch operations | Licensed device tools; real agent acceptance required | TLS-managed operations within service scope; real agent acceptance required |
| Integrations | Plan eligibility, roles, provider consent and verification | TLS-managed connectors within the service agreement |
| Vendor license visibility | Company catalog, inventory and permitted administration | Read-only Microsoft / Google visibility and TLS assistance |
Environments & storageDevelopment, QA and capacity
| Included capability | Company Workspace | Managed IT |
|---|---|---|
| Clean Dev | Professional up to 5 test users; Enterprise up to 10; provisioned separately | Not included; Company Workspace is a separate product |
| QA replica | Optional $79/month after provision and acceptance | Separately quoted; not included in Managed IT price |
| Storage | Recorded file usage and TLS planning budgets; allocations must be confirmed | Service-related file usage; allowances specified in the signed order |
Access, recovery & termsMobile access, retention and contract options
| Included capability | Company Workspace | Managed IT |
|---|---|---|
| Mobile | Responsive portal; native iOS/Android full-capability acceptance remains pending | Responsive portal; native iOS/Android full-capability acceptance remains pending |
| Recovery | 60-day local account/ticket recycle windows; separate retention rules | 60-day local account recycle window; service and legal records retained separately |
| Commercial terms | Minimum 10 users; monthly or prepaid 12/24/36 months | Minimum 5 supported users; monthly or prepaid 12/24/36 months |