Technology Last Stop

LastStop Connect support

Use LastStop Connect to create and track your organization’s requests, attach photos, screenshots, or other images, respond to technicians, and request a meeting. Video attachments are not accepted. Clients never receive staff or owner administration access.

Priority guidance

• Priority 1 (P1) — Critical: company-wide outage, active cyberattack, critical infrastructure failure, or safety risk.
• Priority 2 (P2) — Urgent: department outage or major business service unavailable.
• Priority 3–5 (P3–P5) — Standard: individual-impact issues, standard requests, information requests, and planned improvements.

Do not include passwords, recovery codes, private signing keys, or payment-card data in a support request.