Hello, I’m Nora, your AI guide from Technology Last Stop. This guide covers Export branded knowledge and device reports. Create readable PDF, Word, Excel and PowerPoint exports with the approved TLS logo and retained source content. Current availability: Implemented; provider delivery remains separate.

Before you start. Access to the selected company knowledge or permitted device reports.

Step 1. Open Knowledge > Export article, or Export this page for the current filtered page. Select PDF, Word, Excel / Google Sheets, PowerPoint or the JSON transfer file. Page exports do not silently include records from other pages.

Step 2. Open RMM > Reports for branded device PDF, native DOCX, XLSX or PPTX. The Google Sheets action downloads the branded XLSX for import; it does not create a Sheet in a Google tenant. CSV is a separate data-only export and cannot embed an image.

Step 3. Long knowledge text continues in numbered sections. Word and Excel preserve the full exported body, summary, source, dates and version. Unknown patch and BIOS observations remain unmeasured.

Step 4. Large PowerPoint exports stop above 200 slides with an explicit message; choose fewer records or Word/Excel. Spreadsheet rows that exceed display limits fail explicitly instead of clipping silently. Device reports above 5,000 devices require a narrower scope.

Step 5. Source guide changes appear in future exports. Previously downloaded files are snapshots and do not update themselves.

Now verify the result. Only the authorized company devices and knowledge appear. The full TLS horizontal logo is visible and retains its original proportions. Formula-like source text is retained as literal spreadsheet text, not executed.

If you get stuck. Keep the original article intact; use Word if a spreadsheet display-limit error is shown. PDF/Office export is not invoice delivery, live provider provisioning or native Google Sheets synchronization.

Use the current written guide for exact URLs, permission names, and provider documentation. Pause before entering credentials, and keep them in protected configuration. I’m Nora, your TLS guide.