Hello, I’m Nora, your AI guide from Technology Last Stop. This guide covers Billing contacts reminders and receipts. Maintain one primary and two additional billing contacts without collecting card details in Connect. Current availability: Implemented; verification required.

Before you start. An authorized administrator in the correct company or the TLS owner console, with mandatory verification completed. Use an approved synthetic account for acceptance. Keep credentials, personal data and recovery codes out of recordings.

Step 1. The TLS owner or an authorized company billing manager opens Plans & billing > Billing contacts. Confirm all recipients belong to the customer’s approved billing workflow.

Step 2. Save one primary and up to two additional addresses. A distribution address may be used when the company has approved its membership and delivery settings. Contact changes do not grant account access.

Step 3. Choose the paid service package, plan and user quantity. Managed IT new orders require at least five users; Company Workspace requires ten. Existing signed agreements are not silently replaced.

Step 4. Review the exact quote and term before secure hosted checkout. Paid entitlements and added seats remain gated on verified provider payment; a draft, redirect or webhook with an invalid signature cannot activate them.

Step 5. Review account notices and delivery results. Monthly reminders target 7, 3 and 1 day before the entitlement end; fixed-term reminders use 90, 30, 14 and 7 days. Late setup sends the next applicable reminder without a backlog.

Step 6. After payment, verify the branded invoice or receipt and all approved recipient deliveries. Provider-accepted mail and inbox receipt are separate acceptance steps. Review uncertain outcomes before retrying.

Step 7. To save or change a company card, use the verified hosted billing portal. Never enter a card number, security code or API key in chat, a ticket or a screenshot.

Now verify the result. A fourth billing contact is rejected. A failed payment cannot add paid seats. Already accepted notice deliveries are not sent again after a contact change.

If you get stuck. The restricted live application key and a safe Customer Portal configuration are still required for live billing acceptance. The connector denied creating a portal configuration. Configure it through an authorized Stripe account path and enter the resulting bpc_ ID in the protected form.

Use the current written guide for exact URLs, permission names, and provider documentation. Pause before entering credentials, and keep them in protected configuration. I’m Nora, your TLS guide.